About the job
As an Operations Support Coordinator at JB Hi-Fi, you will play a vital role in supporting store teams with operational queries and enhancing processes to boost productivity. This position is an exciting opportunity to make a meaningful impact by ensuring effective communication and support across the organization. The team thrives in a fast-paced environment that values creativity, diversity, and collaboration.
You'll be responsible for
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Proactively identifying areas for improvement
Refining and improving systems or processes to enhance productivity and clarity, collaborating with Operations Leads to implement changes.📞
Supporting effective communication
Working with Support Office teams to ensure clear and timely communication flows to store teams, enhancing operational efficiency.📝
Coaching Support Office users
Assisting with content creation for Policies, Procedures, and Documentation to ensure clarity and timeliness for store execution.What we're looking for
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Strong knowledge of JB store systems
Understanding of JB Hi-Fi's operational systems and processes.View
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Intermediate Microsoft Office skills
Proficiency in Word, PowerPoint, and Excel for documentation.View
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Experience in process improvement
Demonstrated ability to refine and enhance operational workflows.View
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