JuniorMid levelPart-timeOfficeGeelong VIC 3220, AustraliaAdministrationCustomer servicePosted 3 weeks ago
About the job
The Outpatient Coordinator position at Epworth HealthCare is all about delivering exceptional customer service and administrative support to patients, visitors, and staff. This vital job ensures that every patient receives the care and attention they deserve throughout their journey in the outpatient department. The team thrives on collaboration and communication, making a real difference in the lives of those they serve.
You'll be responsible for
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Providing a comprehensive customer focused service
Delivering exceptional service to patients, visitors, and staff, ensuring their needs are met with care and professionalism.📞
Efficient management of all outpatient program referrals
Overseeing the referral process to ensure timely and accurate handling of outpatient services.🔍
Ensuring compliance with Health Fund and Compensable contracts
Verifying that all referrals meet the necessary compliance standards for health funds and compensable contracts.Key criteria
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Customer service experience
Demonstrated experience providing customer-focused service in healthcare settings.View
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Computer skills
Proficient in using computer systems for administrative tasks.View
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Hospital administration experience
Previous experience in a hospital or medical administration department.View
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