Oral Health Victoria2 followers10 jobs

Patient Access Officer - Primary Care

JuniorMid levelPart-timeOfficeMelbourne VIC, AustraliaPosted 2 hours agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

This part-time job as a Patient Access Officer at Oral Health Victoria is an exciting opportunity to make a real difference in the lives of Victorians by supporting their oral health. The role involves providing exemplary customer service and administrative support at the Royal Dental Hospital of Melbourne. Join a collaborative team that values open communication and is dedicated to improving patient experiences.

You'll be responsible for

❤️

Providing patient-centered care

Deliver high-quality customer service to patients, ensuring a positive experience.
📞

Responding to customer complaints

Efficiently resolve customer complaints and escalate when necessary.
📝

Supporting patient access services

Provide administrative services to support patient access to healthcare services.

Key criteria

🗂️

Health administration experience

Demonstrated experience in health administration roles.

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📞

Customer service skills

Proven ability to provide exemplary customer service.

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🖥️

MS Office proficiency

Experience using MS Office for administrative tasks.

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5 criteria for this job
Health administration experience
Demonstrated experience in health administration roles.

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Customer service skills
Proven ability to provide exemplary customer service.

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MS Office proficiency
Experience using MS Office for administrative tasks.

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Time management skills
Demonstrated ability to manage multiple tasks efficiently.

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Verbal and written communication
Proficiency in clear communication with patients and staff.

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