GenesisCare51 jobs

Patient Services Officer (Medical Receptionist)

JuniorMid levelFull-timeHybridAdelaide SA, AustraliaPosted 3 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

The Medical Receptionist (Patient Services Officer) at GenesisCare plays a vital role in creating an exceptional experience for patients while supporting doctors and colleagues in the smooth operation of the clinic. This job is all about building strong relationships and making a genuine difference in patient care. The team thrives on collaboration, positivity, and a shared commitment to delivering outstanding healthcare.

Meet the team

About the company

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You'll be responsible for

🌟

Delivering customer service

Delivering exceptional customer service and ensuring patients feel supported throughout their treatment journey
💳

Assisting with billing

Assisting with patient billing and payment discussions in a professional and compassionate manner
🚦

Managing patient flow

Managing patient flow throughout the clinic to ensure appointments run efficiently

Key criteria

📋

Administration experience

Demonstrated experience in a fast-paced, customer-focused environment.

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💰

Patient billing knowledge

Experience with patient billing processes and Medicare funding pathways.

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🗂️

Organisational skills

Proven ability to manage competing priorities effectively.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Administration experience
Demonstrated experience in a fast-paced, customer-focused environment.

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Patient billing knowledge
Experience with patient billing processes and Medicare funding pathways.

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Organisational skills
Proven ability to manage competing priorities effectively.

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Communication skills
Strong communication skills engaging diverse stakeholders confidently.

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Clinical systems experience
Experience using clinical administration systems and Microsoft Office.

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