GenesisCare2 followers19 jobs

Patient Services Officer

JuniorMid levelFull-timeOfficeDarlinghurst NSW 2010, AustraliaPosted 4 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The Patient Services Officer at GenesisCare plays a vital role in supporting patients throughout their cancer care journey. This position is all about delivering exceptional administrative support while ensuring a warm and welcoming environment for patients. The team thrives on collaboration and adaptability, making it a great fit for those who are proactive and passionate about making a difference.

You'll be responsible for

📋

Delivering administrative support

Providing efficient administrative support in a fast-paced environment where patient experience is the priority.
👋

Welcoming patients

Greeting patients as their first point of contact and ensuring outstanding customer service in person and over the phone.
📅

Scheduling appointments

Managing the scheduling and confirmation of patient appointments and consultations.

Key criteria

🩺

Patient care commitment

Demonstrated commitment to delivering excellent patient care and customer service.

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📅

Organisational skills

Strong organisational skills to manage scheduling and documentation.

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🤝

Team collaboration

Proven ability to work collaboratively with internal and external stakeholders.

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Meet the team

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5 criteria for this job
Patient care commitment
Demonstrated commitment to delivering excellent patient care and customer service.

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Organisational skills
Strong organisational skills to manage scheduling and documentation.

View

Team collaboration
Proven ability to work collaboratively with internal and external stakeholders.

View

Professional phone manner
Experience managing a high volume of enquiries with professionalism.

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Time management
High attention to detail and strong time-management capabilities.

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