Patient Services Officer
About the job
The Patient Services Officer at GenesisCare plays a vital role in supporting patients throughout their cancer care journey. This position is all about delivering exceptional administrative support while ensuring a warm and welcoming environment for patients. The team thrives on collaboration and adaptability, making it a great fit for those who are proactive and passionate about making a difference.
You'll be responsible for
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Delivering administrative support
Providing efficient administrative support in a fast-paced environment where patient experience is the priority.👋
Welcoming patients
Greeting patients as their first point of contact and ensuring outstanding customer service in person and over the phone.📅
Scheduling appointments
Managing the scheduling and confirmation of patient appointments and consultations.Key criteria
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Patient care commitment
Demonstrated commitment to delivering excellent patient care and customer service.View
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Organisational skills
Strong organisational skills to manage scheduling and documentation.View
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Team collaboration
Proven ability to work collaboratively with internal and external stakeholders.View
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