GenesisCare47 jobs

Patient Services Officer (Medical Receptionist)

JuniorMid levelFull-timeOfficeFrenchs Forest NSW 2086, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

GenesisCare is on a mission to drive better life outcomes for patients, and they are looking for a Patient Services Officer (Medical Receptionist) to join their friendly clinic team in Frenchs Forest. This job is all about making a meaningful difference in patients' lives by providing exceptional customer service and support throughout their cancer care journey. The team thrives on collaboration and adaptability, ensuring a positive experience for every patient who walks through their doors.

Meet the team

About the company

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You'll be responsible for

👥

Providing customer service

Acting as the first point of contact to patients and providing excellent customer service both face to face and over the phone.
📅

Managing appointments

Booking and confirming patients for appointments and consultations.
🗂️

Processing paperwork

Accurately processing relevant paperwork including data entry and managing patient records.

Key criteria

🩺

Patient care and customer service experience

Demonstrated ability to provide exceptional patient care and service.

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📞

Strong communication skills

Proven ability to liaise effectively with stakeholders.

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📅

Organisational skills

High attention to detail and excellent organisational capabilities.

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Patient care and customer service experience
Demonstrated ability to provide exceptional patient care and service.

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Strong communication skills
Proven ability to liaise effectively with stakeholders.

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Organisational skills
High attention to detail and excellent organisational capabilities.

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Teamwork and independence
Experience working successfully both independently and in teams.

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Adaptability in fast-paced environments
Ability to manage changing priorities and ongoing changes.

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A meaningful career starts with a match

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