Patient Accounts Administrator
About the job
This job is about joining a dynamic team that provides Billing and Collections support to Ramsay Health Care private hospitals across Australia. The opportunity to ensure accurate billing processes while delivering excellent support to patients, health funds, and third-party payers is at the heart of this position. The team thrives on collaboration, reliability, and a commitment to achieving results together.
You'll be responsible for
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Generating accounts
Generating and submitting accounts to patients, health funds, and third-party payers is a key responsibility.🤝
Liaising with stakeholders
Liaising with health funds and customers to resolve billing matters is essential for maintaining smooth operations.📞
Managing account enquiries
Managing account enquiries and following up on outstanding items ensures timely resolution and customer satisfaction.Key criteria
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Billing and collections experience
Proven experience in billing patient accounts or debt collection.View
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Time management skills
Ability to manage tasks within designated timeframes and meet KPIs.View
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Strong communication skills
Confident in building positive relationships with colleagues and stakeholders.View
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