About the job
The Patient Revenue Officer position at Epworth HealthCare is an exciting opportunity to join a dedicated team in the Finance & Business Services division. This job plays a crucial role in ensuring smooth operations by managing patient communications and administrative tasks. The team values collaboration and professional development, creating an inclusive environment where every team member can thrive.
You'll be responsible for
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Answering and directing phone calls
Providing excellent customer service by managing incoming calls and directing them appropriately.🗂️
Scanning documents and data entry
Ensuring accurate data entry and maintaining organized records through document scanning.✉️
Processing incoming and outgoing mail
Handling mail efficiently to support departmental operations and communication.Key criteria
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Strong computer skills
Proven proficiency in computer applications and software.View
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Customer service experience
Demonstrated experience in customer service or administrative roles.View
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Excellent communication skills
Strong written and verbal communication abilities.View
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