GenesisCare52 jobs

Patient Service Officer

Mid levelFull-timeOfficePerth WA, AustraliaAdministrationHealthcarePosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Patient Services Officer position at GenesisCare is all about providing exceptional administrative support in a dynamic radiation oncology clinic. This job plays a crucial role in ensuring a seamless patient journey, collaborating closely with clinical teams to uphold hospital compliance and deliver outstanding patient care. The team thrives in a supportive and professional environment, where teamwork and accountability are at the forefront of their mission to improve life outcomes for patients.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🗂️

Providing high-quality administrative support

Delivering best-practice patient service within a radiation oncology clinic.
👥

Acting as the first point of contact for patients

Creating a calm, respectful, and professional experience for patients and their carers.
📅

Managing patient bookings and schedules

Aligning patient bookings and confirmations with clinical workflows to ensure efficiency.

Key criteria

📋

Medical administration experience

Proven experience in hospital or medical administration settings.

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📅

Patient flow knowledge

Strong understanding of appointment scheduling and patient flow processes.

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💬

Communication skills

Excellent communication skills for professional patient interactions.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Medical administration experience
Proven experience in hospital or medical administration settings.

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Patient flow knowledge
Strong understanding of appointment scheduling and patient flow processes.

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Communication skills
Excellent communication skills for professional patient interactions.

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Attention to detail
High attention to detail in data entry and patient documentation.

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Confidentiality awareness
Experience managing patient records in accordance with privacy requirements.

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