Patient Service Officer
Think you're a good fit?See what the hiring team are looking for
About the job
The Patient Services Officer position at GenesisCare is all about providing exceptional administrative support in a dynamic radiation oncology clinic. This job plays a crucial role in ensuring a seamless patient journey, collaborating closely with clinical teams to uphold hospital compliance and deliver outstanding patient care. The team thrives in a supportive and professional environment, where teamwork and accountability are at the forefront of their mission to improve life outcomes for patients.
You'll be responsible for
🗂️
Providing high-quality administrative support
Delivering best-practice patient service within a radiation oncology clinic.👥
Acting as the first point of contact for patients
Creating a calm, respectful, and professional experience for patients and their carers.📅
Managing patient bookings and schedules
Aligning patient bookings and confirmations with clinical workflows to ensure efficiency.Key criteria
📋
Medical administration experience
Proven experience in hospital or medical administration settings.View
📅
Patient flow knowledge
Strong understanding of appointment scheduling and patient flow processes.View
💬
Communication skills
Excellent communication skills for professional patient interactions.View
View more
