Patient Services Officer (Medical Receptionist)
About the job
The Patient Services Officer at GenesisCare plays a vital role in delivering exceptional customer service and administrative support in a dynamic oncology clinic. This job is all about creating a welcoming environment for patients while ensuring smooth operations within the clinic. The team thrives on collaboration, adaptability, and a shared passion for improving life outcomes for patients.
You'll be responsible for
📞
Providing administrative support
Acting as the first point of contact to patients and providing excellent customer service both face to face and over the phone.📅
Managing appointments
Booking and confirming patients for appointments and consultations.📝
Processing paperwork
Accurately processing relevant paperwork including data entry and managing patient records.Key criteria
👩⚕️
Demonstrated patient care experience
Proven ability to deliver excellent patient care and customer service.View
📞
Exceptional communication skills
Strong skills in liaising with internal and external stakeholders.View
🗂️
Organisational skills
High attention to detail and ability to manage patient records.View
View more