Patient Services Officer (Medical Receptionist)
About the job
The Patient Services Officer (Medical Administration) at GenesisCare is an exciting opportunity to join a passionate team dedicated to improving life outcomes for patients. This role is crucial in delivering a welcoming and professional experience for patients while ensuring the smooth operation of the clinic. Team members thrive in a collaborative environment, working together to provide exceptional care.
You'll be responsible for
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Providing administrative support
Provide efficient, high-quality administrative support within a busy Medical Oncology clinic, always ensuring a compassionate and patient-centred experience.👥
Acting as first point of contact
Act as the first point of contact for oncology patients and their families, delivering empathetic, professional service both face-to-face and over the phone.📞
Managing appointments
Book, coordinate, and confirm oncology consultations, treatment appointments, and follow-up visits in collaboration with clinicians and nursing staff.Key criteria
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Patient-centred care experience
Demonstrated experience delivering compassionate care in healthcare settings.View
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Strong communication skills
Ability to liaise effectively with diverse healthcare professionals.View
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Organisational skills
Proven ability to manage administrative tasks in a busy clinic.View
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