Patient Services Officer (Medical Receptionist)
About the job
The Patient Services Officer (Medical Receptionist) at GenesisCare plays a vital role in providing compassionate support across multiple healthcare centres. This position is all about creating a welcoming environment for patients while coordinating appointments and managing administrative tasks. The team thrives on collaboration and is dedicated to delivering exceptional service in a fast-paced healthcare setting.
You'll be responsible for
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Welcoming patients
Creating a warm and professional atmosphere for patients, families, and visitors.📞
Coordinating appointments
Managing clinician diaries and responding to patient inquiries efficiently.📄
Managing referrals
Receiving and processing referrals accurately to ensure smooth operations.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Administrative skills
Proven background in managing administrative tasks efficiently.View
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Communication skills
Outstanding verbal and written communication abilities for patient interactions.View
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