Pensions Administrator
About the job
The Pension Administrator job is all about delivering top-notch administration and customer service to both internal and external stakeholders. This position plays a vital role in achieving team objectives and enhancing customer satisfaction through accurate and timely work. The team thrives on collaboration and continuous improvement, making it a fantastic opportunity for those who are passionate about providing exceptional service.
You'll be responsible for
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Providing superior service
Delivering exceptional service to Funds, members, and stakeholders, ensuring all service and quality standards are met.✅
Completing administration tasks
Executing assigned tasks within agreed service standards and quality measures, including processing and follow-ups.🌈
Supporting team collaboration
Fostering a collaborative environment by supporting team members and participating in team objectives.Key criteria
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Pension administration experience
Demonstrated experience in pension administration and customer service.View
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Service level agreement compliance
Proven track record of meeting service standards and quality measures.View
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Technical and fund knowledge
Strong understanding of fund business rules and legislative changes.View
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