Policy & Communications Specialist
About the job
The Claims Policy & Communications Specialist is a vital part of TAL, helping to deliver on promises to support customers during critical times. This job plays a crucial role in shaping clear, trusted claims guidance, ensuring fair decisions in a complex regulatory landscape. The team thrives in a collaborative environment, valuing flexibility, well-being, and inclusivity.
You'll be responsible for
📝
Designing and maintaining claims policies
Enabling consistent, fair and timely claim decisions.📜
Keeping claims documentation aligned
Ensuring compliance with regulatory requirements, industry codes and TAL’s claims philosophy.🔄
Translating regulatory and business change
Creating clear, usable knowledge that supports day-to-day claims handling.What we're looking for
📜
Life insurance claims experience
Experience in life insurance claims or regulated environments is essential.View
🗣️
Clear communication skills
Ability to translate complex information into practical guidance.View
🔍
Analytical and judgement skills
Sound judgement for navigating complexity and risk effectively.View
View more
