Process and Governance Specialist
About the job
This job is about being a Process and Governance Specialist within the Technical and Operations team at Suncorp, focusing on strata property claims. Your expertise will play a crucial role in shaping and improving claims processes, ensuring a best-in-class experience for all stakeholders. The team values collaboration and is committed to creating an inclusive and supportive work environment.
You'll be responsible for
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Supporting claims from start to end
Manage the Vero Specialty Lines claims process from initiation to resolution.💼
Providing expert advice on governance
Offer guidance and support on governance matters related to claims processes.📄
Designing and documenting claims processes
Create and document efficient claims processes to enhance the overall claims experience.Key criteria
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5+ years in property claims
Demonstrated experience managing property claims, specifically strata.View
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Governance and process writing expertise
Proven skills in designing and documenting claims processes.View
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Strong stakeholder management
Ability to build relationships and collaborate effectively.View
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