Process and Governance Specialist
About the job
This job is about being a Process and Governance Specialist in the Technical and Operations team at Suncorp, focusing on strata property claims. The role is crucial for shaping and improving the claims experience while providing expert guidance and support. The team values collaboration and is committed to creating a diverse and inclusive environment.
You'll be responsible for
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Supporting claims
Support the Vero Specialty Lines claims from start to end, ensuring a seamless process.💡
Providing expert advice
Offer expert advice on governance and claims processes to enhance efficiency.👥
Mentoring and training
Mentor, train, and support the development of procedures within the team.Key criteria
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5+ years in property claims
Experience managing property claims, particularly in strata.View
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Mentoring and training experience
Proven experience mentoring or training others in claims processes.View
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Governance and process writing skills
Strong background in designing and documenting claims processes.View
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