Process and Governance Specialist
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About the job
This job is all about being a key player in the Technical and Operations team, focusing on strata property claims. By designing and governing claims processes, you will significantly improve the claims experience for everyone involved. The team values collaboration and is committed to creating a supportive environment where everyone can thrive.
You'll be responsible for
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Supporting claims from start to end
Manage the Vero Specialty Lines claims process from initiation to resolution, ensuring a seamless experience.💼
Providing expert advice on governance
Act as a subject matter expert, offering guidance and advice on governance matters related to claims.📊
Designing and documenting claims processes
Create and implement efficient claims processes to enhance overall quality and outcomes.Key criteria
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5+ years in property claims
Demonstrated experience managing property claims, particularly strata.View
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Mentoring and training experience
Experience supporting and developing others in a professional setting.View
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Governance and process writing skills
Proven ability to design and document effective claims processes.View
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