About the job
The Program Support Analyst position at Micromine is an exciting opportunity to support the efficient operation of key functions related to client service infrastructure. This job plays a vital role in enhancing customer experience and project delivery through data analysis and reporting. The team values collaboration and innovation, creating a supportive environment where everyone can thrive.
You'll be responsible for
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Developing dashboards
Developing, maintaining, and improving dashboards and reporting outputs aligned to agreed business requirements.📈
Producing reports
Producing regular reporting on customer feedback and project outcomes to support business decision-making.🤝
Supporting stakeholders
Engaging relevant stakeholders to support follow-up actions based on customer feedback and project outcome data.Key criteria
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1-3 years in insights or analytics
Experience in reporting, analytics, or customer experience is essential.View
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Dashboard development experience
Proven experience building or maintaining dashboards, preferably in Power BI.View
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Strong communication skills
Ability to engage stakeholders effectively at all levels.View
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