RAC WA32 jobs

Receptionist

JuniorFull-timeOfficeJoondalup WA 6027, AustraliaPosted 3 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

As a Receptionist at RAC, you'll be the friendly face that creates positive first impressions for our members. Your role is crucial in connecting them with the right team and ensuring they receive exceptional service. The team thrives on collaboration and support, making every interaction an opportunity to make a difference.

Meet the team

About the company

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You'll be responsible for

📞

Answering calls

Answer incoming member calls in a welcoming, professional and efficient manner.
🔍

Identifying needs

Accurately identify member needs and direct calls to the most appropriate RAC department.
😊

Building rapport

Build rapport and create positive experiences for members from their very first interaction.

Key criteria

📞

Customer service experience

Proven experience in a phone-based customer service environment.

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🗣️

Strong communication skills

Demonstrated ability to communicate clearly and effectively.

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🔍

Attention to detail

Experience managing data entry and administrative tasks accurately.

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A meaningful career starts with a match

Apply on RAC WA
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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service experience
Proven experience in a phone-based customer service environment.

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Strong communication skills
Demonstrated ability to communicate clearly and effectively.

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Attention to detail
Experience managing data entry and administrative tasks accurately.

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Team-focused approach
Reliability and flexibility in a collaborative team setting.

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Computer proficiency
Confidence using computer systems for administrative tasks.

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