Macquarie Group26 followers62 jobs

Receptionist

JuniorFull-timeOfficeAustraliaPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

This job is all about being the welcoming first point of contact at the Emotional Health Clinic, a world-renowned facility dedicated to understanding and managing mental health disorders. Your role is vital in ensuring high-quality service delivery and supporting clients in accessing the care they need. The team values a collaborative and supportive work environment, where your contributions make a real difference in the lives of others.

Meet the team

About the company

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You'll be responsible for

🏢

Providing front-desk reception services

Delivering front-desk reception services in line with the clinic's service standards to ensure a welcoming environment.
📞

Booking client appointments

Managing appointments and maintaining the waitlist through the Practice Management System, while escalating issues to clinic management as needed.
💰

Processing payments and claims

Handling payments and claims in line with the clinic's billing and accounts procedures, including Medicare and health fund processing.

Key criteria

📞

Front-desk reception experience

Experience providing front-desk services in a clinical setting.

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📅

Appointment management skills

Proven experience managing appointments and waitlists effectively.

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💻

Proficiency in IT systems

Demonstrated proficiency in Outlook, Word, Excel, and clinical systems.

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A meaningful career starts with a match

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5 criteria for this job
Front-desk reception experience
Experience providing front-desk services in a clinical setting.

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Appointment management skills
Proven experience managing appointments and waitlists effectively.

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Proficiency in IT systems
Demonstrated proficiency in Outlook, Word, Excel, and clinical systems.

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Strong communication skills
Excellent verbal and written communication skills for client interaction.

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Understanding of confidentiality
Knowledge of confidentiality principles and psychology Code of Ethics.

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