REA Group2 followers29 jobs

Relationship Manager

Mid levelFull-timeHybridFortitude Valley QLD, AustraliaPosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Relationship Manager job at REA Group is all about fostering connections and driving growth for customers in the property sector. This role is crucial in linking customers with the right resources to ensure their success and satisfaction. Working in a collaborative and innovative environment, team members are empowered to make a real impact while enjoying a hybrid work culture.

You'll be responsible for

🔗

Managing relationships

Manage and maintain relationships with customers utilizing both virtual and face-to-face channels, ensuring their needs are met.
📈

Identifying growth opportunities

Identify customer needs and growth opportunities, engaging relevant team members to take action.
🚀

Driving product usage

Drive product and feature usage through quarterly business reviews and connect customers with Customer Success.

Key criteria

🤝

Relationship management experience

Proven experience managing customer relationships in a hybrid environment.

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📈

Revenue growth skills

Demonstrated ability to drive revenue through product upgrades.

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💻

CRM system proficiency

Experience using Salesforce or similar CRM systems effectively.

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5 criteria for this job
Relationship management experience
Proven experience managing customer relationships in a hybrid environment.

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Revenue growth skills
Demonstrated ability to drive revenue through product upgrades.

View

CRM system proficiency
Experience using Salesforce or similar CRM systems effectively.

View

Strong communication skills
Proven ability to communicate effectively with diverse stakeholders.

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Real estate knowledge
Understanding of real estate and marketing methods is beneficial.

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