New Relic1 follower2 jobs

Renewals Representative

Mid levelSeniorFull-timeHybridSydney NSW, AustraliaPosted 1 day agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The job is about joining a global team at New Relic, dedicated to shaping the future of observability. As a Renewal Representative, you will play a crucial role in ensuring customers renew their subscriptions on time while aligning outcomes with company KPIs. The team values collaboration and is passionate about empowering companies to thrive in an AI-first world, making it a great opportunity for those who want to make a meaningful impact.

Meet the team

About the company

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You'll be responsible for

🔄

Owning the renewal lifecycle

Negotiating and finalising renewals by interacting with customer decision-makers and end-users, building positive relationships with the customer and internal teams.
📈

Driving account growth

Focusing on client retention and revenue expansion within your assigned book of business.
🤝

Cross-functional collaboration

Working closely with sales and customer success teams to identify opportunities for renewal and expansion within our existing customer base.

Key criteria

📈

7+ years in sales or customer success

Proven experience in renewing contracts and driving revenue retention.

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🤝

Strong relationship-building skills

Demonstrated ability to engage effectively with stakeholders.

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📊

Analytical skills with data

Experience using data to inform strategy and decision-making.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
7+ years in sales or customer success
Proven experience in renewing contracts and driving revenue retention.

View

Strong relationship-building skills
Demonstrated ability to engage effectively with stakeholders.

View

Analytical skills with data
Experience using data to inform strategy and decision-making.

View

Cross-functional collaboration experience
Proven ability to work with diverse teams towards shared goals.

View

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