IHG Hotels & Resorts5 followers157 jobs

Reservations Manager - InterContinental Perth

Mid levelFull-timeOfficePerth WA, AustraliaPosted 1 month agoVerified 16 hours ago
Pending fitX of Y criteria met

About the job

The Reservations Manager position at InterContinental Perth City Centre is an exciting opportunity for a hospitality leader passionate about commercial performance and creating exceptional guest experiences. This role is pivotal in shaping the guest journey from reservation to departure, ensuring every interaction reflects the luxury standards of the InterContinental brand. The team thrives on collaboration and a commitment to delivering memorable experiences for every guest.

You'll be responsible for

📞

Overseeing reservations

Leading all aspects of the hotel's reservations function, ensuring accuracy, efficiency and exceptional guest service.
📈

Driving revenue performance

Working closely with Revenue Management and the Hotel Operations teams to maximise occupancy, ADR and revenue opportunities.
🌟

Leading guest experience

Driving excellence across all guest touchpoints including telephone, email, chat and service requests.

Key criteria

📊

Revenue management experience

Proven experience with revenue management principles in hospitality.

View

🗣️

Exceptional communication skills

Demonstrated ability to build relationships and communicate effectively.

View

🏨

Hotel operations knowledge

Strong understanding of hotel operations and luxury service delivery.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories
Apply on IHG Hotels & Resorts
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

A meaningful career starts with a match

Get started

View your fit

5 criteria for this job
Revenue management experience
Proven experience with revenue management principles in hospitality.

View

Exceptional communication skills
Demonstrated ability to build relationships and communicate effectively.

View

Hotel operations knowledge
Strong understanding of hotel operations and luxury service delivery.

View

Leadership experience
Experience leading and coaching teams in a hospitality environment.

View

Familiarity with reservation systems
Experience with Opera PMS and hotel reservation systems.

View

Similar jobs

View all
Marriott
Marriott
Multi-Property Reservations ManagerBrisbane, QLD · Full-time
The Multi Property Reservations Manager at Marriott International is a fantastic opportunity to lead the reservations function at The Westin and Four Points by Sheraton Brisbane. This role is crucial in ensuring every booking reflects precision and care, driving occupancy and optimising revenue while enhancing the guest journey. Join a dedicated team that values collaboration, growth, and a guest-first mindset.
Marriott
Marriott
Reservations Manager - Emirates Wolgan Valley, A Ritz-Carlton Lodge (Sydney CBD based)Wolgan Valley, NSW · Full-time
This job is all about maximizing reservations sales and providing exceptional customer service at The Ritz-Carlton's first lodge experience in the stunning Greater Blue Mountains. The impact of this job is significant, as it directly contributes to revenue goals and customer loyalty, ensuring guests have memorable experiences. The team thrives on collaboration, creativity, and a commitment to excellence, making every day an opportunity to shine.
IHG Hotels & Resorts
IHG Hotels & Resorts
Reservations ManagerMelbourne, VIC · Full-time
This job is all about overseeing and directing the Reservations operation within the InterContinental Hotel Group. It plays a crucial role in ensuring optimum yield and effective communication with guests, which ultimately enhances their experience. The team thrives on collaboration, professionalism, and a commitment to true hospitality, making every interaction meaningful and impactful.
IHG Hotels & Resorts
IHG Hotels & Resorts
Agent Reservations (190222)Australia · Full-time
As a Reservations Agent at InterContinental Sydney Double Bay, you will play a vital role in providing exceptional customer service and managing guest reservations. Your efforts will directly contribute to maximizing room occupancy and enhancing the hotel's reputation. The team values collaboration and aims to create a warm and sophisticated experience for every guest.