Reservations Sales Agent
About the job
Join Accor, the Pacific’s largest hotel group, as a Reservations Sales Agent at Pullman Sydney Airport. This job is all about delivering exceptional guest service while maximizing room revenue through effective reservations management. The team thrives on collaboration and a supportive culture, making it a fantastic opportunity for anyone passionate about hospitality.
You'll be responsible for
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Handling reservations
Managing hotel reservations via phone, email, and online booking channels.🌟
Providing customer service
Responding promptly to guest inquiries and ensuring a positive experience.💰
Maximizing revenue
Upselling and promoting hotel services to enhance revenue opportunities.Key criteria
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Hotel reservations experience
Demonstrated experience in hotel reservations or front office operations.View
🖥️
Opera PMS knowledge
Familiarity with Opera Property Management System for efficient booking.View
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Strong communication skills
Proven ability to communicate effectively with guests and team members.View
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