About the job
This job is about being a vibrant and motivated Casual Retail Service Consultant at Optus, where you'll connect with customers and provide exceptional service. Your impact will be felt as you help customers navigate technology and create memorable experiences. The team thrives on collaboration, support, and celebrating each other's successes.
You'll be responsible for
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Delivering standout customer experiences
Be the face of Optus, powered by optimism, curiosity and genuine care, while exploring our range of tech products and services.🏡
Crafting a warm environment
Work as one team to create a welcoming atmosphere where customers feel supported and memorable moments happen.💡
Uncovering customer needs
Bring your personality and charm to deliver personalised solutions that make customers' days better.Key criteria
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Customer service experience
Demonstrated experience delivering exceptional customer support.View
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Tech product knowledge
Understanding of tech products and ability to explain them simply.View
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Empathy and problem-solving skills
Proven ability to listen and provide calm, practical solutions.View
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