About the job
This job is all about making a difference in people's lives through exceptional customer service and support. Working with ResMed means being part of a team that empowers individuals to live healthier lives by providing innovative medical solutions. The team values good communication, a positive attitude, and the ability to work both independently and collaboratively.
You'll be responsible for
📞
Taking customer enquiries
Handling customer enquiries in-store and over the phone to provide excellent service.🔍
Investigating therapy issues
Helping customers problem-solve therapy issues to ensure they receive the best care possible.🛠️
Providing equipment support
Offering ongoing support and equipment to maintain high standards of therapy for customers.Key criteria
🛍️
Retail or customer service experience
Demonstrated experience in a busy retail or customer service environment.View
💬
Strong communication skills
Proven ability to communicate effectively and adaptively with customers.View
🤝
Empathy and compassion
Ability to maintain compassion and calmness under pressure.View
View more