About the job
This job focuses on providing exceptional customer service and support within the Customer Support function. By addressing customer inquiries related to ResMed products and services, team members play a crucial role in enhancing customer satisfaction and driving sales opportunities. The work environment is collaborative and supportive, fostering a culture of excellence and innovation.
You'll be responsible for
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Handling customer orders
Managing customer orders for medical supplies and equipment while ensuring accuracy and timeliness.📝
Maintaining client records
Creating and maintaining client account records to support customer service and sales efforts.🤝
Collaborating with teams
Working with cross-functional teams to develop positive customer relations and achieve service sales goals.What we're looking for
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Customer service experience
1+ years of experience in customer service roles.View fit
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Order management skills
Experience handling customer orders for medical supplies.View fit
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Technical support knowledge
Familiarity with providing technical assistance and resolving inquiries.View fit
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