Revenue Clerk - Newcastle
About the job
This temporary full-time job at NSW Ambulance Northern Finance Office in Newcastle offers a unique opportunity to support a vital emergency service. By delivering high-quality customer service and assisting in the revenue collection process, you will play a crucial role in ensuring compliance with NSW Health and NSW Ambulance policies. The team thrives in a supportive environment, promoting work-life balance and continuous improvement.
You'll be responsible for
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Responding to customer enquiries
Handling customer enquiries via phone, email, and written correspondence with empathy and professionalism.💰
Managing ambulance billing
Overseeing ambulance billing processes, including non-patient invoicing and maintaining accurate records.📑
Preparing reports
Creating timely and accurate reports to support the revenue collection process.Key criteria
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Customer service experience
Demonstrated experience providing empathetic support to customers.View
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Administrative support skills
Experience maintaining accurate records and managing billing processes.View
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Proficiency in Microsoft Excel
Strong skills in Excel for report preparation and data management.View
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