Revenue Clerk - Newcastle
About the job
This temporary full-time job offers a unique opportunity to support a vital emergency service by delivering exceptional customer service to the public regarding ambulance charges. By joining the NSW Ambulance Northern Finance Office, you will play a crucial role in ensuring compliance with policies while contributing to a supportive team environment. The team values a healthy work-life balance and encourages collaboration, making it a fantastic place to grow your career.
You'll be responsible for
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Responding to customer enquiries
Providing timely, empathetic, and efficient assistance to members of the public regarding ambulance fees and charges.💰
Managing ambulance billing
Overseeing non-patient invoicing and maintaining accurate records to support the revenue collection process.📝
Preparing reports
Creating timely and accurate reports to assist in the effective management of the revenue collection process.Key criteria
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Customer service experience
Demonstrated experience providing high-quality customer service in stressful situations.View
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Record management skills
Proven ability to maintain accurate records and prepare reports efficiently.View
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Microsoft Excel proficiency
Experience using Microsoft Excel for data management and reporting.View
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