Revenue Clerk - Sydney
About the job
This temporary full-time job offers an exciting opportunity to support a vital emergency service by delivering exceptional customer service regarding ambulance charges. By assisting in the revenue collection process, you will play an important role in ensuring compliance with NSW Health and NSW Ambulance policies. The team thrives in a supportive environment, focusing on collaboration and continuous improvement.
You'll be responsible for
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Responding to customer enquiries
Handling customer inquiries via phone, email, and written correspondence with empathy and professionalism.💰
Managing ambulance billing
Overseeing ambulance billing processes, including non-patient invoicing and maintaining accurate records.📝
Preparing reports
Creating timely and accurate reports to support the revenue collection process.Key criteria
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Customer service experience
Demonstrated experience providing high-quality customer service in stressful situations.View
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Record-keeping skills
Proven ability to maintain accurate records and prepare reports.View
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Microsoft Excel proficiency
Experience using Microsoft Excel for data management and reporting.View
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