About the job
Join the vibrant team at Sofitel Sydney Darling Harbour as a Rooms Controller, where you will play a crucial role in managing the hotel’s room inventory and allocations. This position is all about ensuring that every guest enjoys a seamless arrival experience, working closely with various departments to meet their preferences and needs. The team thrives on collaboration and attention to detail, making it a fantastic opportunity for those looking to elevate their hospitality career.
You'll be responsible for
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Managing room inventory
Overseeing the hotel’s daily room inventory, including VIP, group, and queue room allocations and re-allocations.🔑
Coordinating room allocations
Ensuring guests receive rooms at the earliest possible availability and in line with their preferences and requirements.🤝
Communicating with departments
Effectively communicating with Sales, Guest Services, Housekeeping, Engineering, and Front Office to ensure proper room allocation.Key criteria
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Front office experience
Experience in Front Office or hotel operations is essential.View
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Room inventory knowledge
Strong understanding of hotel room allocations and inventory management.View
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Communication skills
Proven ability to collaborate effectively across departments.View
