SaaS Implementations Project Manager (12 month fixed term contract) - Remote
About the job
As a SaaS Implementations Project Manager at Employment Hero, you will play a crucial role in guiding high-value customers through the implementation of our platform. This position is all about ensuring project success, from managing timelines and budgets to fostering strong customer relationships. The team thrives on collaboration, innovation, and a commitment to excellence, making it an exciting opportunity for those who are passionate about making a real impact.
You'll be responsible for
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Managing implementation projects
Overseeing multiple software implementation projects for high-value customers, ensuring quality and timely delivery.📞
Leading customer communications
Acting as the primary contact for customers, ensuring clear communication and swift resolution of issues.🔍
Improving delivery processes
Constantly reviewing and enhancing project delivery processes to achieve better outcomes.Key criteria
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3+ years of SaaS project management experience
Demonstrated experience managing SaaS implementations for small to medium businesses.View
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Portfolio management of 20-50 projects
Proven ability to manage multiple projects simultaneously with high efficiency.View
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Project Management qualification
Possession of relevant project management certification is highly desirable.View
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