JD Sports Australia & New Zealand44 jobs

Sales And Service Manager - Pitt Street

Mid levelFull-timeOfficeSydney NSW, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Sales & Service Manager at JD Sports Mid City is all about thriving on the shop floor and driving sales in real time. This hands-on leadership job is crucial for setting the standard for customer experience in a high-volume store. With a focus on coaching and real-time performance analysis, the team works together in a fast-paced environment where every day brings new opportunities.

You'll be responsible for

🏪

Leading from the floor

Being at the centre of the energy on the shop floor, driving KPIs in real time, and setting the standard for customer experience every single shift.
🗣️

Coaching in the moment

Coaching team members in real-time to ensure every customer interaction reflects the Mid City standard.
📉

Reading performance data

Monitoring and adjusting team focus based on real-time performance data to enhance sales and service.

Key criteria

📈

Sales and service KPI experience

Proven experience driving sales and service KPIs in retail.

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👥

Team coaching skills

Demonstrated ability to coach and motivate teams in real-time.

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📊

Real-time performance analysis

Experience reading and adjusting to performance data on the spot.

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View more

Meet the team

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4 criteria for this job
Sales and service KPI experience
Proven experience driving sales and service KPIs in retail.

View

Team coaching skills
Demonstrated ability to coach and motivate teams in real-time.

View

Real-time performance analysis
Experience reading and adjusting to performance data on the spot.

View

Customer experience passion
Genuine passion for enhancing customer service standards.

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