Sales Success Partner
About the job
This job at Team Global Express is all about transforming customer delivery through a commercially focused partnership with the sales team. By unlocking growth and enhancing customer experience, you will play a pivotal role in turning data into actionable insights. The team thrives on collaboration, innovation, and a shared commitment to excellence.
You'll be responsible for
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Supporting the sales team
Supporting the sales team with insights, reporting, and customer strategy to drive growth and enhance customer experience.🔍
Analyzing performance
Analyzing performance (DIFOT and KPIs) to improve customer outcomes and identify areas for growth.⚡
Managing customer escalations
Managing customer escalations and ensuring timely resolution to maintain high customer satisfaction.Key criteria
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Sales support experience
Demonstrated experience in sales support or account coordination.View
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Analytical skills
Strong analytical capability for performance analysis and reporting.View
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Stakeholder communication skills
Confident communication skills for effective stakeholder engagement.View
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