Team Global Express14 followers43 jobs

Sales Success Partner

Mid levelFull-timeHybridEastern Creek NSW 2766, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

This job at Team Global Express is all about transforming customer delivery through a commercially focused partnership with the sales team. By unlocking growth and enhancing customer experience, you will play a pivotal role in turning data into actionable insights. The team thrives on collaboration, innovation, and a shared commitment to excellence.

Meet the team

About the company

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You'll be responsible for

📈

Supporting the sales team

Supporting the sales team with insights, reporting, and customer strategy to drive growth and enhance customer experience.
🔍

Analyzing performance

Analyzing performance (DIFOT and KPIs) to improve customer outcomes and identify areas for growth.
⚡

Managing customer escalations

Managing customer escalations and ensuring timely resolution to maintain high customer satisfaction.

Key criteria

📊

Sales support experience

Demonstrated experience in sales support or account coordination.

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📈

Analytical skills

Strong analytical capability for performance analysis and reporting.

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🤝

Stakeholder communication skills

Confident communication skills for effective stakeholder engagement.

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Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Sales support experience
Demonstrated experience in sales support or account coordination.

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Analytical skills
Strong analytical capability for performance analysis and reporting.

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Stakeholder communication skills
Confident communication skills for effective stakeholder engagement.

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Organisational skills
Highly organised with the ability to manage competing priorities.

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Customer-focused mindset
Proactive approach to improving customer outcomes and performance.

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