SAP
SeniorFull-timeHybridSydney NSW, AustraliaProfessional servicesInformation technologyCustomer successPosted 3 weeks ago
About the job
The SAP SuccessFactors Customer Success Manager Expert is a vital role that connects SAP with its customers, ensuring they achieve their business objectives and maximize value from their partnership. This position focuses on building strong relationships, driving solution adoption, and enhancing customer satisfaction. The team thrives on collaboration, continuous learning, and a commitment to personal development, creating an environment where everyone can truly belong.
You'll be responsible for
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Building customer relationships
Establishing and nurturing strong relationships with assigned customers to drive satisfaction and engagement.🚀
Driving solution adoption
Encouraging customers to fully utilize their SuccessFactors solutions for maximum business value.📊
Managing customer accounts
Overseeing the daily management of cloud customer accounts and collaborating with internal teams for a unified approach.What we're looking for
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Experience in HR transformation programs
Demonstrated experience in leading HR transformation initiatives.View fit
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Customer-centric mindset
Proven ability to build strong relationships with customers.View fit
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Knowledge of SaaS and Cloud
Strong understanding of SaaS models, ideally SuccessFactors.View fit
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