As a Schedule and Roster Coordinator, you will play a vital role in enhancing the wellbeing of clients in their homes while ensuring a positive experience for both clients and staff. Your efforts in managing schedules and fostering collaboration will contribute to the exceptional care provided by our dedicated team. At Benetas, we embrace a supportive culture that encourages professional growth and meaningful connections.
You'll be responsible for
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Managing scheduling and allocation
Maximising client wellbeing by effectively managing and scheduling the direct care workforce.๐
Maintaining electronic records
Keeping accurate and up-to-date client and employee records while ensuring regular communication with regional teams.๐ฌ
Responding to client feedback
Actively seeking and addressing client feedback to enhance service delivery and client satisfaction.Skills you'll need
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Experience in rostering/scheduling
Demonstrated ability to effectively manage and schedule care staff to ensure client needs are met.๐ฃ๏ธ
Excellent communication and interpersonal skills
Ability to liaise with diverse individuals and build strong relationships with clients and staff.๐งฉ
Organisational and problem-solving skills
Proven methods for staying organised and addressing challenges in a dynamic environment.View more