EML Group9 followers45 jobs

Senior Case Manager

SeniorFull-timeHybridMelbourne VIC, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

This job is about managing end-to-end workers compensation claims in a supportive and collaborative environment. Making a positive impact on individuals' lives is at the heart of this opportunity, as you help them navigate their return-to-work journey. The team values learning and growth, ensuring that everyone feels empowered and supported in their professional development.

Meet the team

About the company

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You'll be responsible for

📈

Preparing and implementing strategies

Prepare and implement strategies regularly within timeframes to achieve optimum outcomes and minimize claim costs.
🔗

Liaising with stakeholders

Liaise with all internal and external stakeholders regularly to progress strategies and actions.
⚖️

Assessing liability and recovery

Assess aspects of liability and recovery relevant to legislation or policies while undertaking ongoing reviews.

Key criteria

📋

Workers compensation claims management experience

Demonstrated experience managing end-to-end workers compensation claims.

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🤝

Strong stakeholder engagement skills

Proven ability to liaise with internal and external stakeholders effectively.

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📝

Highly developed communication skills

Exceptional written and verbal communication skills for customer support.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Workers compensation claims management experience
Demonstrated experience managing end-to-end workers compensation claims.

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Strong stakeholder engagement skills
Proven ability to liaise with internal and external stakeholders effectively.

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Highly developed communication skills
Exceptional written and verbal communication skills for customer support.

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Attention to detail
Careful consideration for accuracy in all aspects of claims management.

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Empathetic and motivational approach
Ability to provide customer-centric support with resilience.

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