Suncorp Group5 followers93 jobs

Senior Claims Officer

SeniorFull-timeHybridSydney NSW, AustraliaProfessional servicesCustomer service and supportPosted 5 days ago
View your fit0 of 9 criteria met

About the job

As a Senior Claims Officer, you will take charge of a portfolio of Property Liability claims, ensuring timely and cost-effective outcomes while providing essential support to Claims Officers. Your expertise will not only guide the team but also foster strong relationships with stakeholders, enhancing communication and service delivery. At Suncorp, collaboration and continuous improvement are at the heart of our work culture, where everyone is encouraged to grow and thrive.

You'll be responsible for

📂

Managing Property Liability claim files

Overseeing claims from start to finish, ensuring best practices are followed efficiently and cost-effectively.
🧑‍🏫

Providing specialist advice on complex claims

Leveraging analysis and experience for sound decision-making, acting as a subject matter expert for the team.
🌱

Supporting professional growth of team members

Developing and implementing individual development plans, providing technical training, and acting as a mentor.

Skills you'll need

🧠

Analytical and problem-solving skills

Ability to develop solutions, identify key issues, and break down complex problems, supporting effective decision-making.
💬

Communication and negotiation skills

Strong oral and written communication skills, with the ability to explain information confidently and engage in negotiations for mutual benefit.
📊

Technical competence and legislative knowledge

Proficient in Microsoft Office and mainframe applications, with sound knowledge of legislation, regulations, and guidelines relevant to Liability claims.
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Meet the team

About the company

View your fit

0 of 5 criteria met
5+ years managing liability claims
Experience overseeing a portfolio of Property Liability claims.

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Analytical and problem-solving skills
Ability to break down complex issues for effective decision-making.

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Strong communication and negotiation skills
Proven ability to engage and explain information confidently.

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Technical competence and legislative knowledge
Proficient in relevant legislation and Microsoft Office applications.

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Stakeholder relationship management
Experience building strong relationships for effective service delivery.

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