SAP
Senior Claims Performance Specialist
SeniorFull-timeHybridBrisbane QLD, AustraliaDataCustomer successBusiness analysis and strategyPosted 2 weeks ago
About the job
As a Senior Claims Performance Analyst, you will play a crucial role in enhancing claims and injury management through data-driven insights. Your work will directly impact customer outcomes and operational performance, contributing to the sustainability of personal injury portfolios. The team values collaboration and continuous learning, fostering an environment where everyone can thrive.
You'll be responsible for
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Designing performance metrics
Creating metrics that monitor and enhance claims and injury management outcomes across schemes.📊
Providing performance insights
Delivering monthly insights and analysis to support financial objectives and improve customer outcomes.🔍
Conducting deep-dive investigations
Investigating underperforming segments of the claims value chain to identify improvement opportunities.What we're looking for
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Claims performance analysis experience
Demonstrated experience delivering insights that drive measurable outcomes.View fit
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Strong analytical skills
Proven capability in modelling and interpreting complex datasets.View fit
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Collaboration with cross-functional teams
Experience partnering with Claims, Finance, and Analytics teams.View fit
View more
