Suncorp Group6 followers110 jobs

Senior Claims Performance Specialist

SeniorFull-timeHybridBrisbane QLD, AustraliaDataCustomer successBusiness analysis and strategyPosted 2 weeks ago
Pending fitX of Y criteria met

About the job

As a Senior Claims Performance Analyst, you will play a crucial role in enhancing claims and injury management through data-driven insights. Your work will directly impact customer outcomes and operational performance, contributing to the sustainability of personal injury portfolios. The team values collaboration and continuous learning, fostering an environment where everyone can thrive.

You'll be responsible for

📈

Designing performance metrics

Creating metrics that monitor and enhance claims and injury management outcomes across schemes.
📊

Providing performance insights

Delivering monthly insights and analysis to support financial objectives and improve customer outcomes.
🔍

Conducting deep-dive investigations

Investigating underperforming segments of the claims value chain to identify improvement opportunities.

What we're looking for

📊

Claims performance analysis experience

Demonstrated experience delivering insights that drive measurable outcomes.

View fit

🔍

Strong analytical skills

Proven capability in modelling and interpreting complex datasets.

View fit

🤝

Collaboration with cross-functional teams

Experience partnering with Claims, Finance, and Analytics teams.

View fit

View more

Meet the team

About the company

Pending fitX of Y criteria met

pending fit

0 of 5 criteria met
Claims performance analysis experience
Demonstrated experience delivering insights that drive measurable outcomes.

View

Strong analytical skills
Proven capability in modelling and interpreting complex datasets.

View

Collaboration with cross-functional teams
Experience partnering with Claims, Finance, and Analytics teams.

View

Financial services knowledge
Strong understanding of general insurance or financial services.

View

Effective communication skills
Ability to convey complex insights clearly to senior stakeholders.

View

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