Senior Client Services Officer
About the job
The Senior Client Service Officer plays a vital role in supporting the NSW community by providing access to justice services. This job involves delivering high-quality administrative services while supervising a small team and managing complex enquiries. The team values collaboration, adaptability, and a commitment to professionalism, making it an exciting opportunity to contribute to the justice system.
You'll be responsible for
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Providing administrative services
Delivering complex administrative services to meet statutory obligations and client needs.👩🏫
Supervising a team
Mentoring and guiding a small team, allocating resources effectively for positive business outcomes.📞
Managing enquiries
Handling complex enquiries and providing procedural assistance to clients and team members.Key criteria
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Complex administrative services experience
Demonstrated experience providing complex administrative services in a legal setting.View
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Team supervision and mentoring
Experience supervising and mentoring a small team to achieve business outcomes.View
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Understanding of court procedures
Knowledge of court procedures, legislation, and policies for effective client support.View
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