Senior Client Services Officer
About the job
The Senior Client Service Officer plays a vital role in supporting the NSW community by providing access to justice services. This position involves supervising a small team, delivering complex administrative services, and ensuring high-quality support to clients. The team values collaboration, adaptability, and professionalism, making it an exciting opportunity for those looking to make a meaningful impact.
You'll be responsible for
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Providing administrative services
Delivering complex administrative services to meet statutory obligations and high-quality service to clients.👩🏫
Supervising a team
Mentoring and guiding a small team while allocating resources to achieve business outcomes.❓
Managing enquiries
Handling complex enquiries and providing procedural assistance to clients and team members.Key criteria
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Complex administrative services experience
Demonstrated experience providing complex administrative support in a legal context.View
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Team supervision and mentoring
Experience supervising and motivating teams to achieve positive outcomes.View
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Knowledge of court procedures
Understanding of legislation and court procedures for effective client assistance.View
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