Senior Digital Products Officer
Think you're a good fit?See what the hiring team are looking for
About the job
The Senior Digital Products Officer is a key player in the Digital Customer team within the Department of Customer Services, Open Data and Small and Family Business. This job focuses on enhancing the customer experience across Queensland Government websites, ensuring they are user-friendly and secure. Collaboration with various stakeholders is essential to maintain and improve the functionality of the Forgov portal, making public services simpler and more accessible for Queenslanders.
You'll be responsible for
🌟
Influencing and championing strategy
Influencing and championing the overall strategy, model and relationship management across government to maintain a high-quality customer experience on the For Government website and for QSS forms.🔒
Leading configuration and security operations
Leading the configuration, vendor and release management and security operations for Queensland Government websites to ensure the confidentiality, integrity and availability of the service.🤝
Establishing effective relationships
Establishing and maintaining effective relationships with the rest of Digital Channels (SSQ) and agency stakeholders to support the delivery of simpler, clearer and faster public services for Queenslanders.Key criteria
🌐
Digital product management experience
Demonstrated experience managing digital products for government services.View
🔗
Stakeholder relationship management
Proven ability to establish and maintain effective relationships with stakeholders.View
🔒
Security operations knowledge
Experience in managing security operations for digital platforms.View
View more
