Senior Housing Officer
About the job
This job involves managing complex social housing and housing assistance services while supervising Housing Officers who deliver direct services to customers. The impact of this role is significant as it directly affects customer outcomes and community engagement. The team values strong communication, collaboration, and a commitment to safety and ethical standards.
You'll be responsible for
🏠
Managing housing services
Manage complex social housing and housing assistance services and supervise Housing Officers delivering direct services to customers.✅
Approving applications
Approve high and very high need social housing applications and transfers, ensuring quality assurance of application assessments.🔍
Conducting inspections
Manage and assess properties, conducting condition appraisal inspections and providing advice on maintenance requirements.Key criteria
🏠
Social housing management experience
Demonstrated experience managing social housing services and applications.View
👥
Supervisory experience
Experience supervising teams and managing performance effectively.View
📞
Customer service focus
Proven ability to understand and prioritize customer needs.View
View more