William Buck2 followers9 jobs

Senior IT Analyst

Mid levelSeniorFull-timeHybridSydney NSW, AustraliaPosted 5 months agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Senior IT Analyst position at William Buck is an exciting opportunity to deliver Level 2 technical support across various environments. This role is crucial in resolving complex issues and contributing to service improvement, ensuring that every team member's impact is felt. The team thrives in a vibrant and collegiate culture, where collaboration and support are at the forefront of their work.

You'll be responsible for

πŸ”§

Administering Microsoft 365 services

Administer and support Microsoft 365 services (Exchange Online, Entra ID/Azure AD, Intune), resolving complex identity, email, access, and device compliance issues.
πŸ“±

Managing endpoint services

Manage endpoint and mobility services via Intune, including device onboarding, policy enforcement, application deployment, and troubleshooting across Windows and mobile platforms.
πŸ‘₯

Supporting user processes

Support and troubleshoot user onboarding and offboarding processes, including account provisioning and deprovisioning issues.

Key criteria

πŸ’»

3-5 years in IT support or systems administration

Experience in technical support and systems management is essential.

View

πŸ”

Proven problem-solving skills

Ability to resolve complex technical issues and perform root cause analysis.

View

⚑

Familiarity with Microsoft 365 ecosystem

Experience with Microsoft 365 services and identity management is crucial.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • Β© 2026 Hatch
  • Privacy
  • Terms
  • Categories
Apply on William Buck
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

A meaningful career starts with a match

Get started

View your fit

5 criteria for this job
3-5 years in IT support or systems administration
Experience in technical support and systems management is essential.

View

Proven problem-solving skills
Ability to resolve complex technical issues and perform root cause analysis.

View

Familiarity with Microsoft 365 ecosystem
Experience with Microsoft 365 services and identity management is crucial.

View

Exposure to cloud platforms
Willingness to develop skills in cloud infrastructure and security operations.

View

Professional stakeholder support
Ability to support senior stakeholders with professionalism and discretion.

View

Similar jobs

View all
E&P Financial Group
E&P Financial Group
Senior Analyst - IT Support (Level 2) - SydneySydney, NSW Β· Full-time
This job is about joining E&P Financial Group as a Senior Analyst - IT Support, where you will play a vital role in supporting and enhancing IT services. Your expertise will help resolve complex technical challenges and mentor junior technicians, contributing to a collaborative and growth-oriented environment. The team values integrity, respect, and inclusion, creating a workplace where everyone can thrive.
Prysmian
Prysmian
APAC IT Senior Business AnalystMaidstone, VIC Β· Liverpool, NSW Β· Full-time
This job focuses on business analysis and strategy, where you will collaborate with various teams to identify opportunities for productivity and efficiency gains. Your impact will be significant as you support business users in understanding SAP systems and ensure a seamless transition to support. The team values collaboration, communication, and a commitment to diversity, equity, and inclusion.
E&P Financial Group
E&P Financial Group
Senior Analyst - IT Support (Level 2) - SydneySydney, NSW Β· Full-time
The job is about joining E&P Financial Group as a Senior Analyst - IT Support (Level 2) in Sydney. This position plays a crucial role in resolving complex technical challenges and supporting the IT team while fostering a collaborative environment. The team values integrity, growth, and innovation, ensuring everyone can thrive and be their authentic selves.
KBR, Inc.
KBR, Inc.
Senior IT Customer Support Analyst, Desktop SupportCanberra, ACT Β· Full-time
The Senior IT Customer Support Analyst, Desktop Support, is a pivotal position at KBR, focusing on delivering advanced end-user support and technical leadership across Australia. This job plays a crucial role in ensuring seamless desktop support services and enhancing operational performance through collaboration with various teams. KBR values a supportive and innovative work environment, where team members are encouraged to share ideas and contribute to continuous improvement.