Australian Financial Complaints Authority84 jobs

Senior Manager, People Partnering, Customer Experience and Operations

SeniorFull-timeHybridSydney NSW, AustraliaPosted 2 days agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The job is about being a pivotal People & Culture leader at AFCA, where fairness drives every decision. This position plays a crucial role in shaping strategy, influencing executives, and driving organisational performance. The team values collaboration, inclusivity, and a commitment to creating a positive impact, ensuring that every voice is heard.

Meet the team

About the company

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You'll be responsible for

🤝

Partnering with executives

Collaborating with Executives and senior leaders to shape business strategy through a people and workforce lens.
🎓

Coaching leaders

Supporting leaders to build high-performing, inclusive teams and strengthen decision-making.
🔄

Leading organisational change

Driving organisational design and transformation initiatives that align with strategic priorities.

Key criteria

📊

Strategic business partnership experience

Experience partnering with executives to shape workforce strategies.

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🧠

Executive coaching skills

Demonstrated ability to coach leaders for improved decision-making.

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🔍

Workforce planning expertise

Experience developing workforce strategies in complex environments.

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A meaningful career starts with a match

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5 criteria for this job
Strategic business partnership experience
Experience partnering with executives to shape workforce strategies.

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Executive coaching skills
Demonstrated ability to coach leaders for improved decision-making.

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Workforce planning expertise
Experience developing workforce strategies in complex environments.

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Employee relations knowledge
Strong understanding of Fair Work Act and workforce risk management.

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AI tool integration experience
Demonstrated experience using AI tools to enhance productivity.

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