Australian Financial Complaints Authority86 jobs

Senior Manager, People Partnering, Customer Experience and Operations

SeniorFull-timeHybridSydney NSW, AustraliaPosted 15 hours agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The job is about being a pivotal People & Culture leader at AFCA, where fairness drives every decision. This position plays a crucial role in shaping strategy, influencing executives, and driving organisational performance. The team values collaboration, inclusivity, and a commitment to positive change, creating an environment where every voice is heard.

Meet the team

About the company

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You'll be responsible for

🤝

Partnering with executives

Collaborating with Executives and senior leaders to shape business strategy through a people and workforce lens.
🌟

Coaching leaders

Supporting leaders to build high-performing, inclusive teams capable of delivering sustainable results.
🚀

Leading organisational change

Driving organisational design and transformation initiatives that align with strategic priorities.

Key criteria

📊

Strategic business partnership experience

Proven experience partnering with executives to shape business strategy.

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🧑‍🏫

Executive coaching skills

Demonstrated success in coaching leaders for improved effectiveness.

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🔄

Organisational transformation expertise

Experience leading large-scale change initiatives in complex environments.

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A meaningful career starts with a match

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5 criteria for this job
Strategic business partnership experience
Proven experience partnering with executives to shape business strategy.

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Executive coaching skills
Demonstrated success in coaching leaders for improved effectiveness.

View

Organisational transformation expertise
Experience leading large-scale change initiatives in complex environments.

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Commercial acumen
Strong financial literacy connecting people decisions to business performance.

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Employee relations knowledge
Expertise in managing complex workforce risk and compliance matters.

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