Australian Financial Complaints Authority1 follower102 jobs

Senior Manager, People Partnering, Customer Experience and Operations

SeniorFull-timeHybridMelbourne VIC, AustraliaPosted 3 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

The job is about being a key People & Culture leader at AFCA, where fairness drives every decision. This position plays a crucial role in shaping strategy, influencing executives, and driving organisational performance. The team values collaboration, inclusivity, and a commitment to creating a positive impact in the workplace.

You'll be responsible for

🤝

Partnering with executives

Collaborating with executives and senior leaders to shape business strategy through a workforce lens.
🧑‍🏫

Coaching leaders

Supporting leaders to build high-performing, inclusive teams capable of delivering sustainable results.
🔄

Leading organisational change

Driving organisational design and transformation initiatives that align with strategic priorities.

Key criteria

📊

Strategic business partnership experience

Demonstrated experience partnering with executives to shape workforce strategies.

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🤝

Executive coaching expertise

Proven track record in coaching leaders for enhanced decision-making.

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📈

Organisational transformation skills

Experience leading large-scale change initiatives for improved effectiveness.

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Meet the team

About the company

Apply on Australian Financial Complaints Authority
You'll apply on an external website
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5 criteria for this job
Strategic business partnership experience
Demonstrated experience partnering with executives to shape workforce strategies.

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Executive coaching expertise
Proven track record in coaching leaders for enhanced decision-making.

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Organisational transformation skills
Experience leading large-scale change initiatives for improved effectiveness.

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Commercial acumen
Strong financial literacy connecting people decisions to business outcomes.

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Employee relations knowledge
Expertise in managing complex workforce risk and compliance matters.

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