Australian Financial Complaints Authority1 follower102 jobs

Senior Manager, People Partnering, Customer Experience and Operations

SeniorFull-timeHybridMelbourne VIC, AustraliaPosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

This job is about being a transformative People & Culture leader at AFCA, where fairness drives every decision. By partnering with Executives and senior leaders, you will shape business strategy and influence critical decisions that enhance organisational performance. The team thrives on collaboration, inclusivity, and a commitment to making a real impact in the community.

You'll be responsible for

🤝

Partnering with executives

Collaborating with Executives and senior leaders to shape business strategy through a people, workforce and organisational lens.
🧑‍🏫

Coaching leaders

Supporting leaders to build high-performing, inclusive teams capable of delivering sustainable results.
🔄

Leading organisational change

Driving sustainable improvements in organisational effectiveness, capability, culture and ways of working.

Key criteria

📊

Strategic business partnership experience

Proven experience partnering with executives to shape workforce strategies.

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🧑‍🏫

Executive coaching skills

Demonstrated success in coaching leaders for improved decision-making.

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🔄

Organisational transformation expertise

Experience leading large-scale change initiatives in complex environments.

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View more

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5 criteria for this job
Strategic business partnership experience
Proven experience partnering with executives to shape workforce strategies.

View

Executive coaching skills
Demonstrated success in coaching leaders for improved decision-making.

View

Organisational transformation expertise
Experience leading large-scale change initiatives in complex environments.

View

Commercial acumen
Strong financial literacy connecting people decisions to business outcomes.

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Employee relations knowledge
Expertise in managing complex workforce risk and compliance matters.

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