Hostplus13 jobs

Senior Operations Manager

SeniorFull-timeHybridMelbourne VIC, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

As a Senior Operations Manager, you will have the opportunity to make a significant impact on our members' dignified retirement. This high-impact leadership job involves ensuring seamless operational service delivery while driving excellence and continuous improvement. Join a collaborative team that values diversity and is committed to delivering exceptional outcomes for our members.

Meet the team

About the company

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You'll be responsible for

📋

Overseeing operational service delivery

Ensuring alignment with legislative, regulatory, and contractual obligations.
🤝

Managing relationships with third-party providers

Strengthening partnerships to ensure performance and service standards are met.
🚀

Leading process improvement initiatives

Driving transformation and project initiatives to enhance efficiency and service quality.

Key criteria

📊

Operational service delivery experience

Proven experience managing end-to-end operational service delivery.

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🤝

Vendor management skills

Demonstrated ability managing third-party vendors and service providers.

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🔄

Process improvement expertise

Experience leading process improvement and business transformation initiatives.

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A meaningful career starts with a match

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5 criteria for this job
Operational service delivery experience
Proven experience managing end-to-end operational service delivery.

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Vendor management skills
Demonstrated ability managing third-party vendors and service providers.

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Process improvement expertise
Experience leading process improvement and business transformation initiatives.

View

Strategic translation capability
Ability to translate strategy into clear operational outcomes.

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Strong problem-solving skills
Proven ability to identify and resolve complex operational issues.

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